Ardent's Security Practices

We prioritize the security of your data and our platform. Here's how we ensure your information is safe.

Data Encryption

Encryption at Rest

Ardent AI utilizes Microsoft Azure's Key Vault to ensure all data is encrypted at rest. This robust encryption method guarantees that your sensitive information remains secure even when stored in our systems.

Encryption in Transit

We employ industry-standard Transport Layer Security (TLS) protocols to encrypt all data in transit. This includes HTTPS for web traffic and secure API connections, ensuring that your data remains protected as it moves between your systems and ours.

Additionally, we implement perfect forward secrecy (PFS) and strict transport security (HSTS) to further enhance the security of data in transit, providing you with comprehensive protection against potential threats.

Secure Hosting and Flexible Architecture

Cloud-based Hosting: Leveraging Industry Leaders

Our cloud infrastructure is powered by Microsoft Azure, a leader in cloud security. We enhance our services with:

  • Microsoft's AzureOpenAI Deployments for AI Inference (cloud-based version)

On-premises Solutions: Maximum Control

Our self-hosted option allows you to run Ardent AI in your own virtual private cloud (VPC) or behind your virtual private network (VPN), ensuring complete control over your infrastructure.

Customizable LLM Inference

Self-hosted customers can choose to use their own LLMs or integrate with existing solutions, providing flexibility and enhanced security.

Robust Confidentiality and Security Measures

Strict Access Controls

We implement rigorous controls over employee access to customer data, with technical safeguards and audit policies in place to monitor and log all account access.

Data Retention and Deletion

Customers have full control over their data, with options for data return and deletion upon contract termination. We offer administrator-initiated deletion with rapid execution and thorough backup destruction.

Continuous Monitoring and Validation

Regular Security Audits

We conduct ongoing internal security assessments, including continuous automated scanning of our web platform, to ensure the integrity of our security practices.

Rigorous Personnel Practices

All Ardent AI employees undergo background checks and receive comprehensive security training to safeguard your data and maintain the confidentiality of our services.

For any additional security questions or to learn more about our practices, please don't hesitate to contact support@ardentai.io. Your security is our priority, and we're here to address any concerns you may have.